Privacy Policy – 92jeet Platform

1. Introduction & Scope

This Privacy Policy ("Policy") governs the collection, processing, storage, and use of personal data by 92jeet ("we", "us", "our", "the Platform") in connection with all services offered through the 92jeet website and mobile-optimised platform at 92jeet.net.

92jeet is committed to protecting the privacy and personal data of all registered users and website visitors, including players across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, and beyond. This Policy is intended to be transparent, comprehensive, and compliant with internationally recognised principles of data protection.

By registering a 92jeet account or by continuing to use the 92jeet platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the terms set out herein, you should discontinue use of the platform immediately.

This Policy should be read in conjunction with 92jeet's Terms & Conditions and Responsible Gaming Policy.

2. Information We Collect

92jeet collects the following categories of personal information when you use the platform:

• Registration Data: When you create a 92jeet account, we collect your Pakistani mobile number, chosen password (stored in hashed form), date of birth (for age verification), and any other information you provide during the registration process.
• Identity Verification Data: Where required by our verification procedures, we may collect copies of government-issued identity documents (such as CNIC), proof of address, or other documentation to confirm your identity and age.
• Financial Transaction Data: Records of deposits, withdrawals, and bets placed on your 92jeet account, including amounts in PKR, timestamps, and the payment method used (JazzCash, Easypaisa, bank transfer, or other accepted methods).
• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and session duration data collected automatically when you access the 92jeet platform.
• Usage Data: Betting history, game play logs, platform navigation patterns, feature usage, and session time data. This information is used to improve the platform and to support responsible gaming monitoring.
• Communications Data: Records of any correspondence you have with the 92jeet support team via live chat or any other supported communication channel.
• Cookie Data: Information collected through cookies and similar technologies as described in Section 7 of this Policy.

3. How We Use Your Information

92jeet uses the personal information it collects for the following purposes:

• To create and manage your 92jeet account, including authentication and account security functions.
• To process deposits and withdrawals in PKR via JazzCash, Easypaisa, bank transfer, and other accepted payment methods.
• To settle bets, distribute winnings, and maintain accurate transaction records on your account.
• To verify your identity and age in compliance with our 18+ policy and any applicable anti-money laundering obligations.
• To monitor account activity for signs of fraudulent transactions, account takeover, or other security threats.
• To provide customer support and respond to queries or complaints submitted through the 92jeet live chat.
• To send you service-related notifications such as account updates, security alerts, and transaction confirmations.
• To enforce our Terms & Conditions and Responsible Gaming Policy, including the identification of accounts subject to self-exclusion or deposit limit arrangements.
• To improve the 92jeet platform through analysis of aggregated, anonymised usage data. No individually identifiable data is used for platform improvement analytics.
• To comply with applicable legal obligations, including regulatory requests and court orders.

4. Legal Basis for Processing

92jeet processes your personal data on the following legal grounds:

• Contractual Necessity: Processing your registration data, transaction data, and account activity data is necessary to fulfil the contractual agreement formed when you register a 92jeet account.
• Legitimate Interests: 92jeet processes technical and usage data to protect the security of the platform, prevent fraud, and improve its services. These legitimate interests are balanced against your right to privacy.
• Legal Obligation: Identity verification and transaction record-keeping are carried out to comply with applicable anti-money laundering and know-your-customer obligations.
• Consent: Where 92jeet relies on your consent to process data — such as for optional marketing communications — you retain the right to withdraw that consent at any time by contacting support.

5. Sharing of Personal Data

92jeet does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your data may be shared in the following limited circumstances:

• Payment Processors: Transaction data is shared with JazzCash, Easypaisa, and other payment service providers solely to process your deposit and withdrawal requests. These processors are bound by their own privacy obligations.
• Identity Verification Providers: Where third-party identity verification services are engaged, the minimum necessary personal data is shared with such providers for the sole purpose of completing verification.
• Game Software Providers: Certain technical identifiers may be shared with certified game providers to support the operation of their games on the 92jeet platform. No sensitive personal or financial data is shared for this purpose.
• Legal and Regulatory Authorities: 92jeet will disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by law or valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of 92jeet's assets, personal data may be transferred as part of that transaction. Users will be notified of any such change in advance where practically possible.

In all cases of data sharing, 92jeet applies the principle of data minimisation — only the minimum data necessary for the specific purpose is shared.

6. Data Retention

92jeet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal or regulatory obligations. Specific retention periods include:

• Account registration and identity verification data is retained for the lifetime of your 92jeet account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Financial transaction records are retained for a minimum of seven (7) years following each transaction date.
• Customer support communication records are retained for three (3) years following the date of the communication.
• Technical and usage data is retained in anonymised, aggregated form only beyond a period of twelve (12) months from collection.

Upon the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. You may request early deletion of your data by contacting 92jeet support, subject to our legal retention obligations.

7. Cookies & Tracking Technologies

The 92jeet platform uses cookies and similar client-side technologies to support the following functions:

• Session Cookies: Essential cookies that maintain your login session while you are using the platform. These expire when you close your browser or log out of your 92jeet account.
• Preference Cookies: Persistent cookies that remember your interface preferences, such as display settings, so you do not need to reconfigure them on each visit.
• Security Cookies: Cookies used to detect and prevent fraudulent activity, protect your account from unauthorised access, and support multi-session management features.
• Analytics Cookies: Anonymised first-party analytics cookies that help 92jeet understand how users navigate the platform, which features are most used, and where technical issues occur. No personally identifiable information is captured by analytics cookies.

92jeet does not use third-party behavioural advertising cookies. You may configure your browser to block or delete cookies; however, doing so may impair the functionality of your 92jeet session, including the ability to stay logged in.

8. Security Measures

92jeet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 92jeet's servers.
• Industry-standard password hashing using a one-way cryptographic algorithm. No 92jeet employee can view your password in plain text.
• Access controls ensuring that personal data is accessible only to 92jeet staff members who require it to perform their job functions.
• Regular security audits and vulnerability assessments of the 92jeet platform infrastructure.
• Secure storage of financial transaction records with restricted administrative access.

Notwithstanding these measures, no data transmission over the internet or electronic storage system is completely secure. 92jeet cannot guarantee absolute security of your data and you use the platform at your own risk. If you suspect a security breach affecting your account, contact 92jeet support immediately.

9. Your Rights

Subject to applicable law, you have the following rights with respect to personal data held by 92jeet:

• Right of Access: You may request a copy of the personal data 92jeet holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate personal data held on your account.
• Right to Erasure: You may request deletion of your personal data, subject to 92jeet's legal retention obligations. Data that must be retained for regulatory compliance cannot be deleted at your request.
• Right to Restriction: You may request that 92jeet restrict processing of your data in certain circumstances, such as while a data accuracy dispute is pending.
• Right to Data Portability: Where technically feasible and legally applicable, you may request that your personal data be provided to you in a structured, machine-readable format.
• Right to Object: You may object to 92jeet processing your data based on legitimate interests. 92jeet will assess such objections on a case-by-case basis.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact the 92jeet support team through the live chat feature on the platform. Requests will be responded to within a reasonable timeframe.

10. Children & Minors

The 92jeet platform is strictly restricted to individuals aged 18 years and above. 92jeet does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal information without parental consent, we will promptly close the account and securely delete all associated personal data.

If you are a parent or guardian and believe that your child has accessed or registered a 92jeet account, please contact our support team immediately so that corrective action can be taken without delay. We take the protection of minors extremely seriously.

11. Changes to This Policy

92jeet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made to this Policy, 92jeet will notify registered account holders via the contact information held on file or through a prominent notice on the platform.

The "Last updated" date at the top of this Policy indicates when the most recent version was published. We encourage you to review this page periodically. Your continued use of the 92jeet platform following any update constitutes your acceptance of the revised Privacy Policy.

12. Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 92jeet holds about you, please contact the 92jeet support team through the live chat feature available on the platform.

You may also contact us by email (plain text only, not a clickable link): [email protected]

92jeet is committed to addressing all privacy-related queries promptly, fairly, and in accordance with applicable data protection principles. Your privacy matters to us and we take every enquiry seriously.